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Service period
For jewellery decorated with stones, in case of their detachment / fall during the warranty period, the seller will replace them free of charge, within 15 days, only in situations where this is not attributable to the Buyer. The warranty does not cover damage caused to the jewellery due to non-compliance with the indications mentioned in the warranty certificate accompanying the product on delivery / purchase, accidents, negligence, misuse or other factors unrelated to defects in material or workmanship.
Repairs for products covered by the warranty period will be carried out free of charge within 15 days, under the conditions of art. 16 (1) of Law 449/2003 (12), if it is confirmed that a labour defect was the cause of such damage.
